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Razer Chroma problems

Discussion in 'Razer Support' started by Draugarnor, Jul 7, 2019.

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  1. Draugarnor

    Draugarnor New Member

    Hello dear community,
    I got myself a year ago a razer chroma keyboard.
    One week ago i have tired to revive my old pc. Since i had at this time only this one keyboard I stuck it in and out a few times between my actuall and my old pc.
    What happend: Well i do not know myself, otherwise i would not write here. The problem is that the keyboard is recognized by the pc and it is making the green wave form the whole time, but it does not react to any kind of input except that the lights of the keyboard go out.
    When pluging it into my actuall pc it is even not recognized by either synapse 2 or synapse 3.
    Does someone know what could have happend to it and how I can repair it?

    With best regards
    pancholr likes this.
  2. FiszPL

    FiszPL Well-Known Member

    Which "Razer Chroma Keyboard" model do you exactly have?
    If it's not recognised by Synapse software - reinstall it or remove with keyboard drivers (in device manager) and clean OS with CCleaner (also clean the registry).
    Try different USB port (in both PCs) and don't plug the keyboard through some USB hub.
  3. Draugarnor

    Draugarnor New Member

    Well i forgot to mentionthat it is a razer ornata keyboard.
    And sorry to mention it. I tired already every option that you wrote up there long time ago.
    I even tired to plug in it into my laptop and even there it is not working.
  4. Razer.RedPanda

    Razer.RedPanda Guardian of the Forest Staff Member

    Hi there! Let me help you out. Can you share a short video of the issue?

    Moving this thread to the support board.
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