Razer Chroma Windows 10 Store Games? | Razer Insider

Razer Chroma Windows 10 Store Games?

  • 24 January 2020
  • 6 replies
  • 3 views

Gears 5 works fine
Ruiner and Frostpunk doesn't work

Is there a way to fix it?

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6 Replies

Userlevel 6
Hi there! Can you share a video of the issue? Also, can you share a screenshot of your Chroma Tab in Synapse?
Here is the Screenshot. You can see that Gears 5 is not shown there, but Chroma works. Ruiner und Frostpunk also dont show and dont work.
I dont understand what kind of video u mean. A Handy Video from Game and Razer Devices?
Userlevel 6
Zerebrator
Here is the Screenshot. You can see that Gears 5 is not shown there, but Chroma works. Ruiner und Frostpunk also dont show and dont work.
I dont understand what kind of video u mean. A Handy Video from Game and Razer Devices?

Thanks for the screenshots. I wanted to get a video of how the lighting effects behave when the games you mentioned are running. Please try reinstalling Synapse. Let me know how it goes.
I found no way to upload videos or gif:
https://www.directupload.net/file/d/5711/wlxs7nti_gif.htm
https://www.directupload.net/file/d/5711/2ga5jkgz_gif.htm

I reinstall all, don't work...
Games from the Windows Store dont shown up in Synapse, sometimes they work - sometimes not.

Gears 5 and Shadow Warrior 2 works in both - Steam and Windows Store
Other Games like Ruiner or Frostpunk dont work from Windows Store

I dont want to buy other Razer Stuff or Windows Games before a Fix -.-
Userlevel 6
Thanks for the reply. Please PM me the current version number of Synapse. Let's continue there.
I download the newest installer from the website, yesterday after I delete all