Razer cloud and updates

Discussion in 'Razer Support' started by Shapras, May 4, 2021.

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  1. Shapras

    Shapras New Member

    I am using razer cloud for a while.

    From this year I notice that profiles started to disappear or appear with strange names after updates. Basically, I lost faith in razer cloud. The biggest problem is that you can't recover cloud profiles. Every synapse update has a chance to delete profiles or mess up.

    I use your razer product for a couple of reasons:
    1. Cloud sync
    2. Razer Naga is wireless and has 20 buttons.
    3. Convenient to use for programming (VBA, AutoLISP, Python) and other applications like AutoCAD, Revit, Excel, etc., and for gaming if I find the time.

    Thy your developer team can't make a basic local synchronization. Whenever I make changes it overwrites the file in the local disk. The export function is crap because I usually forget to export once I do changes.

    I am using dropbox so I can recover the file even if it was 10 years ago. Can you please make a more useful app for people who like to work productive?

    Regards
     
  2. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Hi there! Thanks for creating this thread. I've forwarded your message to our Support Team. Please send our devs a message by going clicking your Razer Synapse 3.0's avatar at the top-right, then select "Feedback" from the list. I'll be locking this thread now. Feel free to send me a PM or visit our self-help options should you have other questions or concerns.
     
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