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Razer Core with Non-Razer Laptop

Discussion in 'Systems' started by hart breaker, Jun 8, 2016.

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  1. Thank you, I picked up the GTX 970 today. I will upgrade to a GTX 1070 or 1080 if all goes well.

    My plan is to do a complete windows reinstall and then uninstall and reinstall the latest drivers. I have the GS40 support website ready (link below) and I have enabled Thunderbolt Updates in BIOS. There seems to be some dispute if the GS40 has true TB3 with 40gb data transfers. We will soon find out.

    I thought about deleting the 970m drivers and not reinstalling when loading up the Core. My thinking is to complete the connection between the laptop and Core first then return to load the latest driver for the internal GPU.

    Any thoughts on these steps?

    https://www.msi.com/Laptop/support/GS40-6QE-Phantom.html#down-driver&Win10 64
  2. bearda

    bearda Active Member

    They seem to indicate the GS40 has an Intel 6540 controller, so it should be able to do 40 Gbps unless they've gimped it somehow. Where did you see a reference to it not having true TB3?

  3. If you google GS40 thunderbolt 3 a number of pages with conflicting information about the Superport vs TB3. May have been a certification issue with MSI. I did have to enable the ability to update TB3 in BIOS. Thank you for the encouraging information about the Infel controller.
  4. bearda

    bearda Active Member

    Well, I can't say for sure but the controller looks right, and this page specifically mentions the GS40 having a 40 Gbps port:

    It seems like some MSI products do have a 10 Gbps "Superport", but it doesn't seem like the GS40 is one of them.
  5. maxinfo

    maxinfo New Member

    Core worked as well as it did on my Blade on a Percision 5510 (XPS 15) with all the latest updates. It took a few tries to get everything to install and sync up but it did eventually work to a point I used it for a few full days working on the machine with little to no stability issues. If the laptop sleeps it may take a bit to get everything to be friends again.
  6. AzoRaJK

    AzoRaJK New Member

    I'll be interested to find out how the Core compatibles with XPS 15. I'm sure every laptop wil not have the same experience by just looking at Dave's XPS with the guy from ultrabook review.
    But how's the switchable graphic not working at the first place? I thought it should make you convenient to switch dGPU with the core.
  7. I am optimistic but also not expecting a plug and play experience. Truthfully, if I have to disable the internal GPU or even uninstall the driver each time I use the Core it would be acceptable for the near term. To uninstall and reinstall internal GPU drivers only takes a few moments. Not ideal but tolerable.
  8. Derek712

    Derek712 Active Member

    The only reason I suggested completely deleting the mobile drivers from the system was to prevent it from rolling back to an incompatible version. When the gpu gets disabled a bunch of times, Windows would tend to roll back to the previous version of the driver automatically. Once that happened, the core was incompatible and I'd get a BSOD or an input freeze upon connection. My thought was if you delete the old version completely and immediately install the latest version, Windows will never roll back to the old driver. So far, it's been working ok but I haven't connected the xps 15 in a few days now.
  9. Derek712

    Derek712 Active Member

    It works, it's just buggy. Sometimes it leaves the mobile gpu disabled when you disconnect. For example, when you enter sleep with it connected and then wake it while disconnected. That's when my system would roll back the driver without my permission and screw things up.

    It's buggy with the razer blade too but the driver stays current, so it's not as big a deal. What happens though is if you don't notice the gpu is disabled, your battery life inappropriately drains for some reason.

    I'll probably start using it again for the xps eventually, but I find it easier to maintain control manually for now.
  10. bearda

    bearda Active Member

    I'm curious if the XPS 13 or entry level XPS 15 models without a discrete GPU would have fewer issues with the core. It seems like fighting the built-in GPU causes a lot of the compatibility issues.
  11. Hi,

    What do you think of these steps.


    1. Device Manager, Display Adapters, Uninstall Driver, then delete from system.

    2. Go to Nvidia GeForce or MSI for latest driver options? I presume Nvidia.

    3. Disable internal GPU

    4. Then Install Core (drivers and Synapse)

    5. Play games at 4k on ultra settings... Ha
  12. Derek712

    Derek712 Active Member

    That'll probably work. Install synapse before connecting the core though. Once synapse updates, install the desktop gpu drivers.
  13. ok. I will load Synapse first.
  14. Sephstyler

    Sephstyler New Member

    Hi all, Nothing to add but to say that I'm glad to see this thread exist and hope we get to some form of universal compatibility.

    I have a HP Spectre 13, and even though Dave2D did try with poor results, I'm still eager to see what the community can do.
  15. Badgertista

    Badgertista Well-Known Member

    They called it "superport'' on the GS40 at launch since they didn't have the TB3 certification back then. They changed it to TB3 shortly after.
  16. Alright.... So I am at a stall. The GS40 has not yet detected the Core from what I can tell. When connecting and disconnecting the Core's cable to the laptop there is a consistent click from the Core. Not sure what this indicates but it happens every time.

    Some attempts...

    1. Fresh install of windows and all the drivers including Thunderbolt 3 have been updated from MSI. Loaded Synapse manually from Razer Support page. Then connected the Core. No detection. Internal 970m was disabled and deleted.

    I have uninstalled and deleted the 970m driver. Then attempted to connect Core with no luck.

    The Core Hardware driver has installed into the internal 970m card. I have uninstalled, loaded the new nvidia mobile driver (368...). Still no connection.

    I'm taking a break but I'm less than optimistic at this point. I took a break and will try again this evening.

    Any thoughts/advise would be helpful. Maybe the Core is dead on arrival or the GTX 970 desktop card is faulty.

    Thank you!
  17. Derek712

    Derek712 Active Member

    Do you have thunderbolt drivers installed? If so, when you double click the quick launch icon, is the core listed?

  18. Hi,

    Yes. The TB driver is installed and updated. But no Core is showing.
  19. Derek712

    Derek712 Active Member

    Are you on the latest thunderbolt firmware dated 2-25? Even if you are, that's pretty old and might be the issue.
  20. retroammoGreenSheen022

    retroammoGreenSheen022 Active Member

    i wouldn't be surprise if it will not support most laptop that is currently on the market. and i guess they are planning to make it Razer blade exclusive. but i mean what's the point of making it exclusive. razer blade specs are high enough to run current games at the highest possible settings. if you wish to buy a Razer blade+core i would suggest to build a PC instead., but if you have money to spare then ok.
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