RAZER CORE X and BLADE PRO 17 ISSUE | Razer Insider

RAZER CORE X and BLADE PRO 17 ISSUE

  • 12 April 2019
  • 4 replies
  • 8 views
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Hello All
Hope you are good?

Here is my issue:

I have a Razer core X with a 1080 inside and i have a razer blade pro 17 with a 1060 inside.

When i connect the razer core X no probleme i can use my 1080 to work but a little appear on my intern 1060.

So I install the razer GPU switcher.

But nothing happen

even when i shut down the blade and restart it without the core X plug , my 1060 still have the little
Everytime I unplugged the core X I have to reinstall my 1060 driver to work.

If some body have an idea?

Thank you for you'r answer and have a great day
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I have no answer for you sadly but i am having this very same issue but in a new Razer Blade Advanced with an RTX 2070 Max-Q using a Core X with a GTX1080TI connected to a 1440p 34" ultrawidescreen monitor.

I have reached out to Razer and will let you know if i get a resolution. Very frustrating.
C
I chatted to Support this morning and they've escalated to the engineers to look at. Will let you know when they come back to me.
C
I did post a workaround that I thought was working but no - back to square one.

I'm going to reinstall windows tomorrow.
C
Sadly still no progress:

This morning, i reset the Razer Blade 15 2019 Advanced using the Recovery Factory Reset (F9 at Start Up).
The laptop ran recovery, and ran Windows. I logged in and it is back to the version it was delivered to me in.
I've left it at a minimal install level.

The original graphic driver that was in use on the RTX 2070 Max-Q was the one as shown on the Razer Blade 15 Mid-2019 Advanced Software and Drivers Page. The version was 419.71. These drivers interestingly do not exist on Nvidia's driver archive so these appear to be manufacturer specifics and the .inf files only hold cards Razer Laptops use which makes sense.

I set up the Core X Chroma using a 1080TI whilst it was only connected to my laptop. I did not connect any other razer peripherals so as to minimise any complexities.

The system added the card and after it had recognised it and Windows and restarted Windows had installed drivers for the 1080TI but these were 388.13 which meant it was different from the 2070 Max Q.

Eventually I was able to get the 430.86 (latest per Nvidia) installed so that Nvidia control panel showed both Cards with the same driver version.

Nvidia activity monitor intiall show these as both inactive.

Whilst connected to the Core X Chroma we could shut down and start up and both cards show.

If you then shut down, and disconnect the Core X Chroma when you restart the laptop Nvidia control panel shows 1080TI as disabled and the 2070 Max-Q inactive but not disabled.

If you then you shut it down again still disconnected and restart still disconnected, the 1080TI is not shown. The 2070 is shown as disabled. Nvidia control panel says no driver is installed.

Go to device manager, select the 2070 Max-Q - disable / enable has no effect. The select Update driver, Browse my computer for driver software, let me pick from a list of device drivers, and then i select the 430.86 DCH driver for the 2070 Max-Q - this updates quickly and it's all working.

If you shut down and reconnect the Core X CHroma, the 1080TI is connected and nvidia control panel shows it running the 430.86 drivers as does the 2070 Max-Q.

This can be reproduced at will every time. Something is definitely not working as intended.

I've even tried the Chroma X Core with an RTX 2080 in and the same happens

Very Very Frustrating given how much i've spent on all this equipment.
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