Razer Core x Chroma + Sapphire 5700 XT Problem | Razer Insider

Razer Core x Chroma + Sapphire 5700 XT Problem

  • 23 September 2019
  • 3 replies
  • 13 views
C
Hi,

at first sorry for my bad english. I have a Razer Stealth Blade 13 (2019) and now i have bought the Razer X Chroma with the Sapphire 5700 XT. But it did not work. I installed the latest Adrenalin driver from AMD page.
But in the device Manager, i see the message (There are not enough ressources for this device. Code 12).
I installed the latest BIOS firmware 06/19 but the same problem.
Anybody nows a solution for my problem?

Thanks
This topic has been closed for comments

3 Replies

Razer.Caziel
Userlevel 7
A code 12 usually means that some sequential resource updates are missing. I highly recommend using DDU to uninstall the Adrenalin driver then run Windows Updater to get the signed drivers. PM me if the problem persists so I can help you further isolate the issue.
C
The Windows Updater don´t find any drivers. It displays "The best driver is installed now".
In the device Manager i can see 3 devices on the Graphic Card section.
1. GeforceMX 150
2. Intel Graphics 620
3. Microsoft Display Adapter (This my Graphic Card 5700XT)

On the Properties section of the Microsoft Display adapter i have the message (....code 31, windows can not load the driver)

:slightly_sad:

UPDATE:
i solved the problem. The problem was the windows update KB4515384. I have delete it, and now The Core x runs like the "road runner" :)
Maybe it helps another people, who will have the same problem.
Thanks for the help.
Razer.Caziel
Userlevel 7
Well done @cyberturk! Don't hesitate to PM me should you need assistance in the future. Anyways, I'll be locking this thread as resolved.
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