Razer Core X Connectivity Issue | Razer Insider

Razer Core X Connectivity Issue

  • 22 July 2019
  • 1 reply
  • 422 views

Hello,

I recently got my Razer Core X in the mail with a EVGA GTX 1060 6GB and was trying to use it with my older Razer Blade Stealth 7500U [Kaby Lake] Laptop.

I installed all the updates available on the support website for my laptop and the latest Window Update.

I was able also able to install the NVIDIA drivers that I needed.

But the problem is... the Razer Core does not stay connected to my RBS Laptop. It disconnects every 10 seconds and since then I have not been able to use it.

Has anyone has this problem? and if so how can I fix it?

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1 Reply

Userlevel 7
Can you PM me the serial number of your RBS so I can verify the model? For now, try plugging in other devices on that same port and let me know if you get the same results.