Razer Core X no power | Razer Insider

Razer Core X no power

  • 11 July 2019
  • 1 reply
  • 26 views

I cannot get my razer core x to power on.
My PC does not detect it when i plug in the thunderbolt cable.
I have tried multiple power cables.
I have tried using the Thunderbotl cable to connect my phone and pc, and it works.
There is simply no "spark" when i plug in the pwoer cable or press the power button.

Is the gtx 1650 not supported?
Even if it is not supported the Core X does not get any power and the fans do not spin.

My Setup is as follows:
hp-elitebook-x360-1030-g2
Razer Core X
ASUS GTX 1650

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1 Reply

Userlevel 7
Although the GTX 1650 isn't listed on the supported GPU list, it should still work. Can you please send me a PM with the serial number of your Core X so I can check the warranty status? By the way, is this right out of the box?