Razer cortex failed to start | Razer Insider

Razer cortex failed to start

  • 29 October 2021
  • 3 replies
  • 5 views

Razer cortex fails to start.
It used to start.

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3 Replies

Userlevel 4
Thanks for posting your concern here on our support board. Allow me to ask my colleague's help.


Hi, @Michelle-RazerCortex. Please help our friend here. Thank you so much!
seiya1112
Razer cortex fails to start.
It used to start.

Hey there!

Thank you very much for sharing your issue here. My name is Michelle from Razer Cortex PC technical support team. I will be happy to assist you with your issue.

Here could you please try to do a clean reinstallation of Razer Cortex? We assume something is missing.

If this issue persists, please feel free to PM us your Cortex logs for further investigation. I have PMed you a simple guide to help you collect and upload your Cortex logs.

We are sorry for the inconvenience this issue has caused you. Thank you for your patience.

Michelle
@Razer.GuitarScar Thank you for tagging me! Hope you have a splendid day!