Razer Cortex issues | Razer Insider

Razer Cortex issues

  • 10 August 2022
  • 3 replies
  • 7 views
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I have tried adding games to razer cortex, however the + button is greyed out and won't work when clicking it. Linking steam with everything about my profile being public (and using the right link) will show a spinning wheel then just go away. I can't link any of my games manually or throughout steam. What do I do?
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Razer.Speedcr0ss
Userlevel 7
Behavior_Packs
I have tried adding games to razer cortex, however the + button is greyed out and won't work when clicking it. Linking steam with everything about my profile being public (and using the right link) will show a spinning wheel then just go away. I can't link any of my games manually or throughout steam. What do I do?


Let me get my colleague from the Razer Cortex Team to help us out.

Hi @Michelle-RazerCortex! Please check out this thread. Thanks in advance.
A
Behavior_Packs
I have tried adding games to razer cortex, however the + button is greyed out and won't work when clicking it. Linking steam with everything about my profile being public (and using the right link) will show a spinning wheel then just go away. I can't link any of my games manually or throughout steam. What do I do?

Hey there!

Thank you for sharing your issue with us here. My name is Michelle from the Razer Cortex technical support team. Please always feel free to let me know if you need further assistance.

Before we start could you please provide us with more details regarding this issue?

  • Could you please record a video of this issue?
  • Could you please provide us with your Razer Cortex logs via PM?

We look forward to your reply. Thank you for your patience.

Michelle
A
Razer.Speedcr0ss
Let me get my colleague from the Razer Cortex Team to help us out.

Hi @Michelle-RazerCortex! Please check out this thread. Thanks in advance.

Thank you for bringing this issue to my attention. Hope you have a wonderful day!

Michelle
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