Razer Cortex Mobile keeps logging out | Razer Insider

Razer Cortex Mobile keeps logging out


I have a strange account problem on my razer phone. Whenever I open the Cortex App or the The Theme store I am logged out and when I check the account page on settings there is no razer account. When I log into the theme store the razer account appears in settings but as soon as I open the cortex app i am logged out after a few seconds and the account disappears from the settings. Anyone else with this problem?

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4 Replies

Since the latest Software Update of the razer phone 2 I dont have the logout problem anymore - Cortex doesnt start anymore. crashes at startup immediately. Clearing cache didnt help. Anyone has got an idea?
Userlevel 7
AlexVienna76
Since the latest Software Update of the razer phone 2 I dont have the logout problem anymore - Cortex doesnt start anymore. crashes at startup immediately. Clearing cache didnt help. Anyone has got an idea?

Can you put up a screenshot of the crash error and have you tried reinstalling the app?
Had no crash error. Just the app Closing upon startin - but the reinstall did help
Thanks a lot. 🙂
Userlevel 7
AlexVienna76
Had no crash error. Just the app Closing upon startin - but the reinstall did help
Thanks a lot. :)

No biggie. Feel free to send me a PM should this ever reoccur. Cheers!