Razer Cortex relentlessly signing me out | Razer Insider

Razer Cortex relentlessly signing me out

  • 21 May 2021
  • 1 reply
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Having an extremely annoying problem were Razer Cortex will non-stop sign me out of my own account, dis-allowing me from using Synapse or central. This seems to happen the most when I boot up and eventually stops after about half an hour to an hour of quitting and resigning in.

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Benc158
Having an extremely annoying problem were Razer Cortex will non-stop sign me out of my own account, dis-allowing me from using Synapse or central. This seems to happen the most when I boot up and eventually stops after about half an hour to an hour of quitting and resigning in.

Hey there!

Thank you very much for sharing your concern here. My name is Michelle and I will be very happy to assist you with your issue.

Here could you please provide us with your Cortex logs for us to further investigate this issue? I have PMed you a simple guide to help you collect and upload your Cortex logs. Please check it if you need my assistance.

Thank you very much for your patience.

Best regards,
Michelle Chang
Razer Cortex Team