Razer Cortex Wishlist not updating - reinstall not worked | Razer Insider

Razer Cortex Wishlist not updating - reinstall not worked

  • 3 October 2021
  • 1 reply
  • 7 views

Hi,
I cant get Razer cortex to import any of my wishlists, steam or GOG. I've removed and reinstalled and nothing works.
I have looked at other previous suggestions and they suggest steps that i have already tried.
It goes through the process (the account is connected) and then just says "import failed".

Advice please.
Thanks

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1 Reply

Hey there!

Thank you for sharing your concern with us here. My name is Michelle from the Razer Cortex PC technical support team. I will be delighted to assist you with your issue here.

Before we start could you please provide us with your Cortex logs for us to investigate this issue? I have PMed you a simple guide for you to collect your logs. Please ignore it if you do not need it.

Thank you for your patience.

Michelle