Razer Cynosa Chroma acting really weird

Discussion in 'Razer Support' started by hmarkin, May 27, 2020.

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  1. hmarkin

    hmarkin New Member

    So I bought my Razer Cynosa Chroma keyboard less than a year ago. It worked fine until yesterday. All of a sudden, when I booted up the computer, it started acting up. When the keyboard is idle, it does the Wave setting. When I press a button, it suddenly switches to a reactive green setting and doesn't input into the computer at all. I've tried un-installing and re-installing the keyboard drivers and Synapse, but nothing changed. I plugged in a different (non-Razer) keyboard and it worked fine. Note that I have a Razer mouse that is still working great. Is my keyboard just broken? Do I need a replacement?
     
  2. 15manos

    15manos New Member

    i have the same problem my kayboard dont work
     
  3. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    @hmarkin @15manos Your keyboards may have been stuck on demo mode. Please PM me the serial number so I can validate the models. I'll take it from there.
     
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