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Razer Cynosa Chroma not detected by Synapse 2.0/2.21

Discussion in 'Razer Support' started by ilMedor, Jun 20, 2019.

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  1. ilMedor

    ilMedor New Member

    Hi guys i have a strange problem, i have Razer Orbweaver Chroma, Razer Mamba Tournament Edition and a Razer Cynosa Chroma... Well the Orb and the Mamba are perfectly detected by Synapse 2.21 instead of the Cynosa Chroma also if it is in the supported device as un can see in this official link : http://drivers.razersupport.com/ind...791.792787630.1560939137-442693727.1560939137

    any fix about that?

    ty in advice
     
  2. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    Do you currently have both Synapse 2.0 and 3.0 installed? Did this happen right out of the box or was your Cynosa Chroma detected before an update or a system change?
     
  3. ilMedor

    ilMedor New Member

    Hi, thx for answer, btw this happen right out of the box and nope i have just only Synapse 2.0
     
  4. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    I appreciate the update. Can you send me a screenshot of how your keyboard appears in the device manager via PM?
     
  5. ilMedor

    ilMedor New Member

  6. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

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