razer cynosa lite. key problem

Discussion in 'Razer Support' started by smartShadowtech303, Aug 21, 2021.

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  1. smartShadowtech303

    smartShadowtech303 New Member

    Keyboard 2 months. Noticed in games that when I clamp W and A (or D), I stop working caps lock.
    later I noticed that other keys do not work when you hold down 2 certain keys. reinstalled synapse 3. didn't help
     
  2. Razer.GuitarScar

    Razer.GuitarScar Active Member Staff Member

    What changes did you make to your device or system before the issue? Have you updated its firmware? Isolate the behavior first by performing the steps from this link. If that doesn't work, send me your device's serial number via PM. I can use it to verify its model and look into better solutions. I'll lock this thread now.
     
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