Razer Cynosa Lite | Razer Insider

Razer Cynosa Lite

K
Hi Everyone,

I am going through some really troublesome warranty process with the store that I bought my Razer Bundle (mouse keyboard and headset). The mouse and the headset were perfect, but the keyboard had an issue i never had with any other keyboard. When i am playing games and moving with A + W (diagonally) i need to press a third key simuteniously which is N or M, however the keyboard wouldnt register it. If the third key is G or T for example it would work properly, but for some keys it wouldnt. Here is a video : https://streamable.com/kqa647

Anyone else using Razer Cynapse Lite that can try do the same thing and tell me if it registers the M or N as a third key pressed?

PS. I just wrote a case to razer since the "autorized service" in my country says that there is no issue with the keyboard, while any other keyboard is able to do simple tasks like that.
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2 Replies

J
i have the problem when i press w , ctrl and capslock that capslock is bugging but other keys dont bugging by me
Razer.Caziel
Userlevel 7
@krustevgl
Were you offered a replacement when you reached out to our Support Team? I'd appreciate it if you can share the reference number and use this to test the keyboard's capability to register multiple keys at once. I'll take it from there.

@Jxron OP is reporting an issue with the N-Key Rollover feature of his keyboard, which is vastly different from what you're experiencing. Please avoid threadjacking moving forward. With all that said, do send me a PM if you still need help with this.

*Thread locked to curb the conversation to PMs.
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