Razer Deathadder Elite double clicking

Discussion in 'Razer Support' started by classicspotByzantine709, Jun 18, 2018.

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  1. Hello everyone, i have Deathadder Elite the warranty is still to 2019-04-29 so the mice is fresh. Dont know how it started but for example in desktop u pick the any icon to drag or something or drag tracks into music player and the dragging going off or sometimes the mouse double clicks... Anyone had this issue before? Its kinda annoyng since i used mouse for 15euros for 6 years :D cant say why but i feel like its software problem than mechanical.

    Mouse never been droped from table or something always in his place and never been pushed too hard. was using properly... It just started from nowhere... Is it software problem or its these mouse problems? Its my first RAZER product so i decided at first to ask community. Sorry for bad English :)
     
    DRIFT_IT and 0V3R_K1LL like this.
  2. Jenjar

    Jenjar Well-Known Member

    I would contact Support and get an RMA if it is still under warranty or try to reinstall Synapse and the mouse drivers themselves, if you try to open it up and fix something yourself you are going to void the warranty that is left on the mouse.
    You can try using different USB ports too, and try a different PC if you have one around.
     
  3. FiszPL

    FiszPL Well-Known Member VANGUARD

    Failed microswitch, It's pretty easy to fix it by yourself, but as @Jenjar said - RMA it if you still have warranty.
     
  4. Allright got that. Thanks for the help guys. Later gonna inform what was the problem.
     
  5. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    Yoh! Just checking in. Have you tried any troubleshooting steps yet? Do you have Synapse installed with macros? If you have, I would try uninstalling all of that as well as the device drivers to give it a clean test run.
     
  6. Hey Caziel, did a fresh reinstall, feels like it became even worse... :/
     
  7. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    Please PM me the serial number of your DeathAdder Elite so I can check for possible firmware fixes.
     
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