Razer deathadder elite scroll wheel not working

Discussion in 'Razer Support' started by AshhKlng1, Jun 7, 2019.

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  1. AshhKlng1

    AshhKlng1 New Member

    i bought a razer deathadder elite a while ago and the scroll wheel doesn’t scroll, I look up how to fix the scroll wheel but old mice from razer show up, I’m wondering if these work on the elite. If not I would like a way to fix this problem.
    EDIT—————-
    I tried the solutions on youtube and it worked, they worked on older mice like deathadder 3.5g and deathadder 2013. Basically a piece broke off on the scroll wheel and you need to replace it with a toothpick or Allen wrench, i recommend this if you don’t care about the warranty because I believe this voids it.
     
    Last edited: Jun 12, 2019
  2. Your best bet is to refund it or send it back, I'm having the same problem atm and thats what they told me
     
  3. AshhKlng1

    AshhKlng1 New Member

    The thing is I don’t really think I can, I ordered it off eBay and it was a while ago. A few months ago
     
  4. Drew9140

    Drew9140 Member

    It was the same for me. When I first got the mouse, it couldn't use the middle mouse button but now I can. If the scroll wheel itself isn't working, you should trade it for a new one.
     
  5. AshhKlng1

    AshhKlng1 New Member

    thank you for the replies!
     
  6. Drew9140

    Drew9140 Member

    Your welcome, hopefully it helped.
     
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