Razer Deathadder Essential ,problem

Discussion in 'Razer Support' started by cimmiacm, Aug 7, 2019.

  1. cimmiacm

    cimmiacm New Member

    Hey guys hope y having a nice day so i just bought a Razer Deathadder Essential(white Edition) and every driver of it is installing except "Razer Control Device" who is failing to install, i have Razer Synapse 3 installed but yeah it doesnf recognize my mouse and i dont know what to do ,i use Windows 7 x64 and i tried to uninstall mouse drivers and Synapse 3.0 aswell but simply its not working i would really appreciate if someone would help me somehow :)
  2. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    The first thing to do would be to update Windows 7 then reinstall the device drivers. Should the problem persist, don't hesitate to send me a PM.
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