Razer devices for Mac | Razer Insider

Razer devices for Mac

  • 28 January 2020
  • 1 reply
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Hello, I have been using Razer devices ( Razer Deathadder Elite & Ornata Chroma ) for years.
But I have switched from Windows -> to Mac, and have some problems with Razer Synapse software.

So I am trying to ask here, maybe someone will know how to fix that.

When I connect devices, basic functions works like key pressing, mouse movement and clicking etc .. but I am not unable configure them in Synapse 2.0.

I am unable to:
-> change key binding / unbind key
-> change colours
-> set mouse sensitivity

There is no any error message.
I have tried to troubleshoot it according to Razer website and Support, neither did work.

It may be useful to mention, that I can see changes in Synapse, but they don't .. like "happen" on actual devices

In general, it looks like Synapse doesn't anymore communicate with devices.
( Only on Mac, on PC it works with both Synapse 2 and Synapse 3 )

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1 Reply

Userlevel 7
Hi there! Thanks for posting your Razer Synapse 2.0 concern on our Support board. By the way, what your macOS current version? Are you using a dual boot setup on your Mac computer? Also, have you tried logging in to a dummy Razer Synapse account and check if the issue persists?