Razer Electra V2 Audio Problems | Razer Insider

Razer Electra V2 Audio Problems

  • 1 February 2019
  • 1 reply
  • 3 views

Hello and thanks for any help you can give me.

I just received my new Electra V2 headset (Non-USB) and have been having issues with the audio.

I started to use the headset in a discord chat and everything was okay, but once we started playing games my mates could hear (Loud) noises that I can hear, like a gun shooting or an NPC talking as well as other programs like youtube.

After looking at the issue, I tried unplugging the Mic from the headset which prevented me from talking but my mates could still hear the audio through my headset.

I have tried going through the sound Playback window and disabling everything that wasn't the Mic & Headphones to no prevail. I also can't change the location of the Stereo and Mic jacks from the front of my PC because my motherboard does not have plugs on the back.

I have noticed that my Electra V2 does not connect to the Synapse, I am not sure if this is on purpose or not but I thought I would include it.

Any help you can provide would be awesome, thanks heaps.

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1 Reply

Userlevel 6
Hi there! Are you using a splitter? Try to use a spitter and see if the same thing happens. Have you tried using another device (like a smartphone that has a 3.5mm jack) and see if the issue persists? If not yet, please do and let me know how it goes.