Razer Electra v2 registring as CONEXANT USB AUDIO | Razer Insider

Razer Electra v2 registring as CONEXANT USB AUDIO

B
So... I saw many people having problems with that, but I couldn't really find any solution. It's not showing up in Synapse, I reinstalled the drivers and restarted the PC and nothing... still stuck it being broken. It makes weird robot-like noises which makes me not able to do anything with them because it just hurts.
This topic has been closed for comments

15 Replies

Razer.Speedcr0ss
Userlevel 7
bizAmazonMOONSTONE729
So... I saw many people having problems with that, but I couldn't really find any solution. It's not showing up in Synapse, I reinstalled the drivers and restarted the PC and nothing... still stuck it being broken. It makes weird robot-like noises which makes me not able to do anything with them because it just hurts.


Hey there! Sorry to hear about your headset's concern. Please send me a PM together with the headset's serial number via PM. I'll pick it up from there.
E
Razer.SpeedCr0ss
Hey there! Sorry to hear about your headset's concern. Please send me a PM together with the headset's serial number via PM. I'll pick it up from there.

Same problem..
Razer.Speedcr0ss
Userlevel 7
empdato
Same problem..


Hey there! I've sent you a PM as your original message is locked. I'll wait for your follow-up.
A
Im also having that same problem
Razer.Speedcr0ss
Userlevel 7
Akariusha
Im also having that same problem


Hi there! Have you tried isolating the headset issue by connecting it to a different USB port or computer? Should the issue persists, please send me a PM. Let's continue from there.
B
Razer.SpeedCr0ss
Hi there! Have you tried isolating the headset issue by connecting it to a different USB port or computer? Should the issue persists, please send me a PM. Let's continue from there.


I have the same problem. Before i could fix it by replugging it. Today its completely not working anymore, USB hubs changed, drivers installed and also tried firmware updater, but its not showing up anymore or working.
Razer.Speedcr0ss
Userlevel 7
Bloders123
I have the same problem. Before i could fix it by replugging it. Today its completely not working anymore, USB hubs changed, drivers installed and also tried firmware updater, but its not showing up anymore or working.


Hey there! I appreciate that you've tried resolving the headset's issue on your own. By the way, are you using a USB hub or the headset is directly connected to your computer's USB port? should the issue persists, please send me a PM.
D
Tengo el mismo problema, mi versión USB de razer electra, se desconectó, hasta que en una ocasión ya no funcionó, mi PC lo reconoce como razer electra, pero al verificar el mezclador de volumen, va del 0 por ciento al 100 y es diferente , encaja aclarar que sus luces no se encienden !!! ¿Qué debo hacer? Ayuda, no tengo su factura de compra o su caja debido a problemas de mudanza gracias
Razer.Speedcr0ss
Userlevel 7
dataOfficeGreen343
Tengo el mismo problema, mi versión USB de razer electra, se desconectó, hasta que en una ocasión ya no funcionó, mi PC lo reconoce como razer electra, pero al verificar el mezclador de volumen, va del 0 por ciento al 100 y es diferente , encaja aclarar que sus luces no se encienden !!! ¿Qué debo hacer? Ayuda, no tengo su factura de compra o su caja debido a problemas de mudanza gracias


Hi there! Thanks for posting your Razer Electra concern here. Please communicate with me in English, Google Translate can spark a miscommunication between us. By the way, have you tried connecting the headset to a different USB port on your PC or to a different computer?
A
Same problem 😞 but i think is worse, i can't update the firmware and doesn't show up in any form
Razer.Speedcr0ss
Userlevel 7
Hey everyone! I appreciate that you've all posted your headset's concern here. Ensure that you've installed the latest version of Razer Synapse 2.0. Download and install the headset's driver by clicking this link and see if it helps. Should the issue persist, send me a screenshot showing the "Conexant USB Audio" error via PM. Let's continue from there.
P
There's only the firmware updater in that page, and as my headphones are conexant they cant be detected by the firmware updater so I cant update them
Razer.SpeedCr0ss
Hey everyone! I appreciate that you've all posted your headset's concern here. Ensure that you've installed the latest version of Razer Synapse 2.0. Download and install the headset's driver by clicking this link and see if it helps. Should the issue persist, send me a screenshot showing the "Conexant USB Audio" error via PM. Let's continue from there.
Razer.Speedcr0ss
Userlevel 7
Pauldix
There's only the firmware updater in that page, and as my headphones are conexant they cant be detected by the firmware updater so I cant update them


Thanks for letting me know. Send me a PM together with the headset's serial number. Let's continue from there.
F
hi, i have the same problem with the headset Razer kraken 7.1 V2, can you help me guys? Thanks
Razer.Speedcr0ss
Userlevel 7
FedaxFX
hi, i have the same problem with the headset Razer kraken 7.1 V2, can you help me guys? Thanks


What isolation steps have you done so far? Should the issue persists, please send me a PM. Let's continue from there.
CookiesCookie settings