Razer Electra v2 Surround Pro | Razer Insider

Razer Electra v2 Surround Pro

P
Hello
How can you get access to the pro version of the program, having it without the possibility of configuration is not very comforting when paying for equipment to which we do not have full access.
I am asking for a quick answer
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10 Replies

R
Userlevel 6
Hello! Have you tried registering your headset? You should receive a code after the headset was registered. Just send me a PM if you still haven't received it after 14 days. Please do check your spam folder too as it might have ended up there.
P
Yes, I checked spam at the post office, unfortunately I do not have it there, it adds proof that the product has been registered.
R
Userlevel 6
Thanks for the photo. When did you register your Electra? It might sometimes take up to 14 days for the system to generate the code so I'd recommend checking on a later date.
P
Registered on the day of purchase 12/06/2019, where will I receive this key by email?
P
it turns out that 14 days have passed and I have not received anything from creating an account or registering a product, and nowhere did I find such information that after 14 I received a key
R
Userlevel 6
ProBoszczpl
Registered on the day of purchase 12/06/2019, where will I receive this key by email?

ProBoszczpl
it turns out that 14 days have passed and I have not received anything from creating an account or registering a product, and nowhere did I find such information that after 14 I received a key

Thanks for the update. Please send over the serial number of your device to me through PM. I'll pick it up from there.
P
Razer.RedPanda
Thanks for the update. Please send over the serial number of your device to me through PM. I'll pick it up from there.

you have on PM
S
I have the same problem
P
SugarDaddyV2
I have the same problem

if you have the same then write to moderator / admin for pv proofs let him think he will help 🙂
Razer.Speedcr0ss
Userlevel 7
SugarDaddyV2
I have the same problem



Hey there! Allow me to take over since @Razer.RedPanda is unavailable. Please send me your Razer device serial number together with the email address that is associated with your Razer ID via PM so I can it check right away.
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