Razer Electra V2 USB headset no sound please help! | Razer Insider

Razer Electra V2 USB headset no sound please help!

  • 24 March 2020
  • 0 replies
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Hello! My Razer Electra V2 USB headset stop making any sound :(

Here are symtomps:
1) Before sound disappear completly, I expirienced problem that I need to plug-out and plug-in my headset from time to time becouse sound was dissapering and this kinda solved this problem;
2) Razer logo on my headset light green, so no problem with powering up;
3) On my windows desktop sound icon, I can't adjust volume. It's only on 100% and I can't move it around;
4) When I try to update razer firmaware for my headset, I got following error message: "Firmware update failed. Please reconnect your device and click retry". When I try to reconnect it and retry, same message appears.

I hope someone can help me since I can see on the web that people expirience same exact same problem but found no solution. 😞

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