Razer Goliathus extended chroma not showing up on Synapse 3 | Razer Insider

Razer Goliathus extended chroma not showing up on Synapse 3

  • 17 January 2020
  • 6 replies
  • 100 views
T
Hi all,

This issue have been already some months, before it was working fine, now synapse 3 does not recognize goliathus extended chroma, already try uninstall, reinstall, clean regedit key etc.
Getting bored with this.. any solution please?

Thanks in advance.
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6 Replies

Razer.Caziel
Userlevel 7
How exactly does the mat appear in the Device Manager? I'd appreciate it if you included screenshots.
T
Hi Caziel,
under Human Interface Devices.
1 Attachment
Razer.Caziel
Userlevel 7
Have you always had multi-registers of the same devices on the Device Manager? I highly recommend that you uninstall all peripheral device drivers on that Window then reboot. Windows should download new signed ones.
T
Hi Caziel,

Just tryed and no luck.
Actually i have just done a test.
1- uninstall all device on device manager and deleted drivers.
2- uninstall synapse 3
3- restart pc
4- plug only goliathus, it pop up installation on synapse 3
5- install synapse 3 (without keyboard plugged)
6- synapse 3 installed with only goliathus pluged in.
7- goliathus does not show on synapse 3

.......
Razer.Caziel
Userlevel 7
You did more than I would've to no avail so let's look into possible firmware fixes instead. PM me the serial number of your mat so I can do just that.
T
PM sent with my mat sn
thanks
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