The one stop shop to replace your lost or damaged Razer parts
Currently available for U.S. customers through Razer.com. Every new Razer product comes with hardware repair coverage via its limited warranty.
Razer Cortex: Booster Prime Beta - Special version for PUBG PC gamers
Discussion in 'Razer Support' started by pipzpadilla, May 31, 2018.
may razer hammerhead bt is not charging
Yoh! How long did you let it charge for? Also, have you tried a different charging cable?
I charged it for the whole day, but the indicator didn't changed from red to green. when i tried to turn it on, it just stopped working. i tried to plug it again but nothing happens. no light, no sign of power, etc....
I did try to use a different cable, but still no good. I tried to use the razer's cable on other device and there are no problems.
Could easily be a battery issue. How long have you had the device?
Alright, I'll send you a PM so I can assist you with the RMA process.
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