Razer headset

Good night dear,

I recently bought the mouse, keyboard and Headset from Razer, but I have a problem related to the Headset. As soon as I installed Synapse 3.0, the Razer Headset was not recognized, since the mouse and keyboard recognized it without any problem, the big problem in question is that the Headset is working with audio and the microphone on my notebook does not work. I tested the headset on my cell phone and it worked both the audio and the microphone too, I tested it on another notebook "without synapse 3.0" and it worked the audio and microphone in the same way, I tried to install other versions of synapse to solve the problem, already I tried to change the computer settings and nothing was resolved. I have this problem and I ask Razer support to help me, the audio from the Headset is working, but the microphone is not working on my notebook, and also the problem of synapse not recognizing the Razer Headset, and the other products recognize it normally without any problem.

I look forward to your return,

Att,

Isaque Silva ... I AM SENDING HERE IF ANYONE IS WITH THE SAME PROBLEM AND HAS SOLVED, VLW!