Razer Huntsman Elite Top Row Not Working | Razer Insider

Razer Huntsman Elite Top Row Not Working

  • 28 August 2021
  • 1 reply
  • 16 views
Q
As the title states, recently, all the keys including the esc key, function keys ,prt sc, scr lk, and pause break keys just arent working. The glow works but when I press it it does nothing and does not give the ripple lighting effect. I don't know what to do I've tried reinstalling safe boot and windows/drivers updates so I believe its a problem with the physical keyboard. There isn't any problems with water damage or sticky keys so Im really stuck. To make it worse, because the esc key isn't working I can't reset the keyboard with esc+ctrl+space bar. Any solutions?
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1 Reply

R
Userlevel 4
When did the issue start? Is Synapse running in the background when the issue occurs? Please send me the serial number of your device via PM. I can use it to verify its model and look into possible solutions. Let's continue from there.



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