Hello,
I'm having an issue with the volume wheel on the keyboard. I've ignored it for awhile since my previous desk configurations allowed me easy access to the dials on my speakers. However, it's become much more frustrating as time has gone on.
I've read previous threads which mention a firmware update. I have done this. Tried again recently, and still no new update to apply I've cleaned the contacts for the wrist rest on the keyboard and the wrist rest itself with rubbing alcohol no real change. I did see an improvement when I took the wrist rest off, but it was only marginal.
I've tested also with Synapse disabled, and running and still same problem, same severity.
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Same issue here
Userlevel 2
Sesmu
Hello,
I'm having an issue with the volume wheel on the keyboard. I've ignored it for awhile since my previous desk configurations allowed me easy access to the dials on my speakers. However, it's become much more frustrating as time has gone on.
I've read previous threads which mention a firmware update. I have done this. Tried again recently, and still no new update to apply I've cleaned the contacts for the wrist rest on the keyboard and the wrist rest itself with rubbing alcohol no real change. I did see an improvement when I took the wrist rest off, but it was only marginal.
I've tested also with Synapse disabled, and running and still same problem, same severity.
Did you connect it to USB 3? its a USB 2 compatible device.
It's a little better but still skips if I move the dial more than 1/3rd of it in one motion
Userlevel 2
Sesmu
It's a little better but still skips if I move the dial more than 1/3rd of it in one motion
might be dust, drop 2-3 drop of alcohol inside wheel and rotate it ( do it while it is unplugged, plug back again after 1-2 min)
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