Razer Hyperflux not showing/detecting in Razer Synapse 3 | Razer Insider

Razer Hyperflux not showing/detecting in Razer Synapse 3

G
Hi,

I just bought the Razer Hyperflux Mamba and Firefly. However, My device is not showing up in Synapse 3 Beta. Please help.
Let me know what more information is required.
Thanks in advance
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3 Replies

R
Do you have Razer Synapse 2 installed on your computer? Did you try switching it to different USB ports on your computer?
G
Razer.FatKidWanderer
Do you have Razer Synapse 2 installed on your computer? Did you try switching it to different USB ports on your computer?

i uninstalled synapse 2 and reinstalled Synapse 3. switched the different port. still does not show up
The firmware is also up to date
R
I see. Can you send me the serial number of your Razer Hyperflux through PM? Make sure to add the link of this thread. Let's continue from there.
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