Razer Hyperflux not showing/detecting in Razer Synapse 3

Discussion in 'Razer Support' started by greatVeryLightAzure040, Apr 24, 2019.

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  1. Hi,

    I just bought the Razer Hyperflux Mamba and Firefly. However, My device is not showing up in Synapse 3 Beta. Please help.
    Let me know what more information is required.
    Thanks in advance
  2. Razer.FatKidWanderer

    Razer.FatKidWanderer Well-Known Member

    Do you have Razer Synapse 2 installed on your computer? Did you try switching it to different USB ports on your computer?
  3. i uninstalled synapse 2 and reinstalled Synapse 3. switched the different port. still does not show up
    The firmware is also up to date
  4. Razer.FatKidWanderer

    Razer.FatKidWanderer Well-Known Member

    I see. Can you send me the serial number of your Razer Hyperflux through PM? Make sure to add the link of this thread. Let's continue from there.
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