Razer insider and Synapse 2, 3

Discussion in 'General Discussion' started by EthanWalter, May 26, 2019.

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  1. EthanWalter

    EthanWalter New Member

    Hello everyone,

    So i've recently gotten a razer kraken tournament edition and a blackwidow chroma v2, the keyboard works fine but the headset barely picks up my voice, i've seen people say that razer synapse can help fix this problem but i have tried synapse 2 and synapse 3 and whenever i try to log in i just get the same error which is "Oh snap something went wrong just now please try again" i've contacted support but they take forever to get back to me and the the "fixes" they told me to try dont work, does anyone know a way to fix this log in situation? I've had to post on reddit because whenever i go onto the razer insider it just redirects me to a page that says "error"
  2. Rubyleetretro917

    Rubyleetretro917 New Member

    tl fato ja houvi falar
  3. BlackFireDragon

    BlackFireDragon Well-Known Member

    First remove all razer softwere frojm pc then remove razer folders from appdata and programfiiles reboot pc and download new fresh installer for synapse 3 and install it. You can laso try to change password to your account to make sure that everything is up to date. If this dont help give feedback here and we recommend you something else.
    Lauriat likes this.
  4. Lauriat

    Lauriat Title: Entitled

    Did BlackFireDragon's suggestion work? Feel free to update us back.
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