Hi,
I just received the Iskur chair, assembled it by the instructions, and the lumbar support handler is stuck.
I've watched the adjustment video you published but have not had luck with it. Also, in the video, it says to turn the plastic clockwise but as soon as it turns, the cable wires start to expand.
Waiting for your reply.
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HotMagentawatchdaily187
Hi,
I just received the Iskur chair, assembled it by the instructions, and the lumbar support handler is stuck.
I've watched the adjustment video you published but have not had luck with it. Also, in the video, it says to turn the plastic clockwise but as soon as it turns, the cable wires start to expand.
Waiting for your reply.
Have you contacted our Support Team? You can send the team a chat to get real-time assistance or fill out the following so I can assist you in creating a case and post it in your PM:
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I'll be locking this thread to curb our conversation privately.
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