Razer Kaira Pro - crackling sound and Bluetooth delay | Razer Insider

Razer Kaira Pro - crackling sound and Bluetooth delay

  • 22 May 2021
  • 1 reply
  • 72 views

This is a new headset, when I've been gaming for a while I hear a popping sound - as if the headset is being overloaded with information. I have updated the headset to it's latest firmware and I have reset the headset and console multiple times.

When connecting via Bluetooth to my phone / laptop, there's a noticeable delay when watching video.

I reached out to Razer support and I'm not happy with the reply. I'm not simply going to exchange it without troubleshooting as I've seen posts of a similar nature.

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1 Reply

Userlevel 7
Do you mind sharing your ticket number with me? I would like to review your previous interactions with our Support Team. That way, I can also check for other possible solutions. I'll be locking the thread for now to curb the conversation to PMs.