Razer Kaira Pro sound issue

Discussion in 'Razer Support' started by SteeIShade, Dec 6, 2020.

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  1. SteeIShade

    SteeIShade New Member

    On my new Razer Kaira Pro l, a random frequency would distort for about half a minute or so and it would effect the Xbox party-chat and also the game sound.
     
  2. Same happens to me. Played COD Cold War and Dirt 5. I also recon it during a spotify session this morning.
     
    SteeIShade likes this.
  3. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Hey everyone! Thanks for posting your headset's concern here. Were you able to test in on a PC with an Xbox Wireless adapter or to another gaming console? Also, does the issue happen even after charging the device for four hours?
     
  4. Didnt test it with the xbox wireless adapter. What I can definitely say is that a full charge, more than 4 hours, didnt solve the problem.

    Regards
     
  5. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Gotcha! By the way, I've replied to your thread. I'll wait for your PM.

    Hey SteeIShade! Please send me a PM too. I'll be locking this thread now.
     
    buzzfeverChampagne800 likes this.
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