Razer KB and mouse but won't work on same software | Razer Insider

Razer KB and mouse but won't work on same software

  • 11 October 2019
  • 1 reply
  • 379 views

Hi, I have a Razer Blackwidow 2014 and have just purchased a Razer Naga Trinity. However, they both require different versions of the Synapse software to configure.
The Blackwidow keyboard works on Synapse v 2.21 whilst the Naga works with Synapse v 3.4....

Am I missing something to get both devices to be configured using a single piece of software or do I have to have both softwares installed? Only having the one piece of software was one of the reasons I bought another Razer product....

Thanks

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byteVanillapoint240
Hi, I have a Razer Blackwidow 2014 and have just purchased a Razer Naga Trinity. However, they both require different versions of the Synapse software to configure.
The Blackwidow keyboard works on Synapse v 2.21 whilst the Naga works with Synapse v 3.4....

Am I missing something to get both devices to be configured using a single piece of software or do I have to have both softwares installed? Only having the one piece of software was one of the reasons I bought another Razer product....

Thanks

Nope blackwindows you have is a legacy device and trinity it's device when synapse 3 come up so use in relese new. adding legacy devices is hold for now and there is no list of old devices that will be supported.