Razer Kiyo focus not working after update. | Razer Insider

Razer Kiyo focus not working after update.

  • 26 January 2019
  • 6 replies
  • 9 views
W
Good day,

Purchased a Razer Kiyo, worked great.
Razer Synapse decides to update, and not I cannot adjust my Kiyo's focus in either the windows camera app, or OBS.

Windows driver info
Driver Provider:Razer Inc
Driver Date:1/2/2017
Driver Version: 6.2.9200.16442
This topic has been closed for comments

6 Replies

R
Userlevel 6
Hi there! Have you tried to repair or reinstall Synapse? If not yet, please do and let me know how it goes.
T
Razer.RedPanda
Hi there! Have you tried to repair or reinstall Synapse? If not yet, please do and let me know how it goes.


I just got a new Kiyo today and I have tried to repair and have tried to do a full uninstall and install of Synapse and still are un-able to adjust focus on the camera at all and AF is very blurry.
T
Tweak365
I just got a new Kiyo today and I have tried to repair and have tried to do a full uninstall and install of Synapse and still are un-able to adjust focus on the camera at all and AF is very blurry.

T
Also with the ring light on as bright as it will go and the room very well lit this is the image quality i get. I have checked for updates and like I mentioned above have tried re-installing the software multiple times. Extremely disappointed in the list of issues on day 1 i'm having...
R
Userlevel 6
Thanks for the reply. Please send over the serial number through a PM. Remember to include this link as well. I'll pick it up from there.
T
Razer.RedPanda
Thanks for the reply. Please send over the serial number through a PM. Remember to include this link as well. I'll pick it up from there.

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