Razer Kiyo not working in synapse | Razer Insider

Razer Kiyo not working in synapse

  • 6 November 2020
  • 6 replies
  • 3 views
R
this is stuck on the razer sowfare , and i can get rid of it or slect any of the two options. how do i fix it
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6 Replies

C
I have the exact same thing. Latest Synapse, latest firmware for the Kiyo, Windows 10. Latest drivers/software.
P
Running into the same issue. Reinstalled Synapse, updated drivers, newest version of Windows 10. Can't seem to find a way to fix this bug.
W
I have the exact same problem too!
C
Same problem. I hear nothing from Razer on it...
H
same thing! please find a fix razer. I just bought this cam and I'd like to change some settings
Razer.Caziel
Userlevel 7
We already have a team looking into this. To everyone experiencing similar issues with the Kiyo and Synapse, please send me your Synapse 3.0 logs. You can use this to collect the necessary files. Upload them on GDrive or Dropbox, and send me a shareable link.

*Locking the thread to curb the conversation to PMs.
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