Razer Kiyo Pro Problem, no focus / blurred | Razer Insider

Razer Kiyo Pro Problem, no focus / blurred

  • 22 April 2021
  • 1 reply
  • 92 views

Hi all

I've got an issue with my new Kiyo Pro. The video is always blurred. I don't know if the camera is not focusing. Switch between Manual and auto-focus won't work. Took a couple of screenshots.

Latest firmware (1.03) is installed. The latest driver should also be installed via Razer Synapse.
I've plugged and unplugged the camera several times. Same problem in camera app windows 10.

Did i miss something? Any Ideas?

greetings

Razer Kiyo Pro Problem, no focus / blurred


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Userlevel 7
Sentavius
Hi all

I've got an issue with my new Kiyo Pro. The video is always blurred. I don't know if the camera is not focusing. Switch between Manual and auto-focus won't work. Took a couple of screenshots.

Latest firmware (1.03) is installed. The latest driver should also be installed via Razer Synapse.
I've plugged and unplugged the camera several times. Same problem in camera app windows 10.

Did i miss something? Any Ideas?

greetings


Hi there! Thanks for initiating this thread. Please send me your Razer Synapse 3.0 logs. Save the files via Google Drive or to any online drive account, then paste the link in your PM. Let's continue from there.