Razer Kiyo Ring Light Not Lighting
I'm using streamelements and the light does not turn on. The camera itself is picking up as a usb camera in elements and displaying fine but the ring light stays off. any ideas?
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Just making sure that you are turning the wheel on the edge of the camera clockwise.
Just want to go through few troubleshooting
Software
Hardware
Otherwise, if your warranty has not expired ask for a replacement.
Just want to go through few troubleshooting
Software
- Have you registered your Kiyo to your RAZER ID in Synapse 3.0?
- Try reinstalling your Synapse
- Update Windows 10
- Update the Synapse
- Try run a different webcam app and test the lights
Hardware
- Try connecting your Kiyo to its own separate USB port, if you are connecting to a Multi USB hub
Otherwise, if your warranty has not expired ask for a replacement.
yeah i figured it out the same day. it was the wheel. I felt dumb now I cant see...10/10
Good work @TicklesYourElmo! Thanks for helping out too, @Sye_The-Vie. I'll be locking this thread now as resolved. Don’t hesitate to send me a PM or visit our self-help options should you have other questions or concerns.
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