Razer Kracken accidental buy | Razer Insider

Razer Kracken accidental buy

  • 18 January 2021
  • 1 reply
  • 123 views

Just bought the PC version of the Razer Kracken, uninformed and thinking I always know I didn’t research anything other than the reviews on Amazon, come to find out they’re only compatible with PC because Xbox doesn’t support USB Audio. So with this being said, I wanted to try and use my PC and Xbox to MacGyver something up that will work temporarily until I get my upgraded system. If not I was hoping Razer would work with me and send me a headset compatible with the Xbox for like an exchange ordeal. If not I’m just going to buy a new headset, but I would prefer to stick with Razer considering I have the Wolverine Ultimate. Any help or ideas are appreciated.

P.S. I know I’m an idiot buying so uninformed I don’t to hear it or maybe I do, just looking for constructive help

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1 Reply

Userlevel 7
As far as I know, we currently do not offer model exchanges. With that said, please send me the serial number of the headset and your order number so I can look into other options. Let's go from there.

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