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Razer Kraken 2019 Edition- Microphone not working

Discussion in 'Razer Support' started by Traktorized, Jan 3, 2020.

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  1. Traktorized

    Traktorized New Member

    Earlier on in the day, i purchased the headset mentioned in the title. I use a desktop PC which doesn't have a headset combo jack. Because of the lack of a headset jack, i had to use the splitter that came with the headset, and have put the cords in their respective jacks, however the actual sound from the headphones work but the microphone does not. I've done tonnes of research and tried practically everything to fix the problem, but this essentially makes the headset unusable. I bought this headset for the upgraded audio quality from my old G430, making my purpose obsolete
     
  2. Traktorized

    Traktorized New Member

    Fixed, the problem was with the adapter.
     
    Razer.SpeedCr0ss likes this.
  3. Razer.SpeedCr0ss

    Razer.SpeedCr0ss Speed Hunter Staff Member

    Hey there! Thanks for updating your post. Feel free to send me a PM should you need additional assistance.
     
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