Razer Kraken 2019 Missing Activation Code for 7.1 Surround Sound | Razer Insider

Razer Kraken 2019 Missing Activation Code for 7.1 Surround Sound

  • 18 September 2019
  • 2 replies
  • 2 views

Hi,

I've purchased the Kraken 2019 on Amazon on Monday, however after trying to register the product, I still have not obtained an activation code for the surround sound feature. Additionally, it felt like my product didn't seem to process through after inputting the S/N? In addition the box I received did not have an activation code as it was missing.

If I can get some assistance on this, that would be greatly appreciated.

Thanks,
Cal

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2 Replies

Just following up with this thread with the solution:

Main problem was that the product did not register properly as the web browser that I was using was Microsoft Edge. However re-registering on Google Chrome made the difference as I was able to register my razer Kraken. This eventually allowed me to receive an email from Razer with the activation code for the 7.1 Surround Sound.

Thanks,
Cal
Userlevel 7
Thanks for sharing this to us. Feel free to send me a PM should you need further assistance.