Razer Kraken 7.1 buzzing sound fail... maybe audio controller and synapse problem?

Discussion in 'Razer Support' started by BiGiMaN, Mar 3, 2019.

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  1. BiGiMaN

    BiGiMaN New Member

    Hey there!

    I made a video about my razer Kraken 7.1 thats makeing a wierd buzzing sound whenever i try to play any sound from my computer.

    I tried to reinstall and uninstall all the razer drivers
    Tried to remove all the hardware drives from device manager
    tried Razer surround programe...
    nothing works.

    With simple reinstall all i can get is a nother buzzing sound, constantly while playing any source of music or games os sound...

    With surround i got a new device, called: Razer surround audio controller, but if I chose this device for playback, i can't heare anything in the headset.
    If i chose Razer Kraken TE- Game at playback devices , then I cant set surround in the Razer Surround program.

    If the Razer Surround program is installed and the Razer Synapse Beta is installed at the same time the buzzing returns.

    This happened before, and I could only solve it with a Windows reinstall... now I won't...

    Please help me solve this or I will simply trahs this thing!

    Sorry for my bad english... its not my main language!
  2. Razer.RedPanda

    Razer.RedPanda Guardian of the Forest Staff Member

    Hi there! Let me help you out with this. Just to clarify, what device do you have? Is it the Kraken 7.1 or the Kraken TE?
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