Razer Kraken 7.1 Chroma

Discussion in 'Razer Support' started by LightPinkguideawesome797, Nov 9, 2019 at 11:40 AM.

  1. Hi,

    I have bought the above headset used, and when I connect to my PC, Windows 10 1903, HP Z400 I get no audio. The headset is detected by windows, and Synapses. If i restart my PC, then plug in the headset, sound will play for 5 secs and then stop and the program that was running also freezes. Also no mic operation. I have tried the headset on another computer and they do work fine, just not on my PC. I have unstalled/reinstalled device, uninstalled and reinstalled Synapses, I don't know what else to do. Anyone else had this problem or any advise.
    Thanks
     
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