razer kraken 7.1 v2 can't hear voice chat or speak with the mic in any game | Razer Insider

razer kraken 7.1 v2 can't hear voice chat or speak with the mic in any game

J
so the game sound is perfect, everything is installed and i have the headphones set up as default communication devices but for some reason i get NO voice chat in overwatch or RainbowSix siege - they also cant hear me.
tried reinstalling synapse/drivers and everything seems to be updated.


this is a new system but the audio drivers seem to be up to date so im really not sure that the hell is going on.

any help would be greatly appreciated
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6 Replies

J
btw tried reinstalling both synapse and chroma the issue persists

the analog razer electra headphones i have do not have the same issue but i really want to use my krakens on this setup
R
Userlevel 6
Hi there! Does this issue also happen to other applications like Skype? Please share a screenshot of your audio input settings so we can take a closer look.
J
Razer.RedPanda
Hi there! Does this issue also happen to other applications like Skype? Please share a screenshot of your audio input settings so we can take a closer look.

i ended up uninstalling and reinstalling synapse about 6 times, tried the tournament drivers as well,then synapse 2 stopped working and i uninstalled it but now it finally recognizes the mic and i can hear voice chat.
R
Userlevel 6
Thanks for the update. Good to know that the mic now works. Let's get your Synapse 2 issue sorted out. Just to clarify, do you currently have Synapse 2 installed?
J
Razer.RedPanda
Thanks for the update. Good to know that the mic now works. Let's get your Synapse 2 issue sorted out. Just to clarify, do you currently have Synapse 2 installed?


i managed to fix that too, uninstalled it again, cleared everything and then after reinstallation it was back to normal.

thank you for the help!
R
Userlevel 6
Thanks for the update. Let me know if you need help with anything else.
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