Razer Kraken 7.1 V2 on Synapse 3!

Discussion in 'Audio' started by uppakk, Jul 10, 2018.

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  1. Dr_Axton

    Dr_Axton Member

    I have a familiar issue, though my problem is that the headset settings is reset every time. Synapse 3 won't help for sure cuz kraken is not supported there. The only thing that comes in my mind right now is trying to reinstall synapse 2 and try again
  2. M0NITO

    M0NITO New Member

    I recently spoke with a dev and they said they are working on an update for Synapse 3 that will enable it to recognize all Razer devices that are supported in Synapse 2. It should be coming out in the near future and fingers crossed it fixes the problem. Hope this info helps!
  3. RazerThe_Fiend

    RazerThe_Fiend Well-Known Member Staff Member


    I'm the product manager for Synapse and I can categorically say this is NOT true. Synapse 3 will NOT support all Razer devices. It is logistically and technically impossible for us to do so. All legacy device work is currently suspended and there is no such update in the works at this moment.
    Maximusisback, 0V3R_K1LL and DRIFT_IT like this.
  4. kennethyha

    kennethyha Well-Known Member

    What about Razer Tiamat 7.1 V2 headset?
  5. M0NITO

    M0NITO New Member

    Awesome, so a Razer employee lied to me. I'm starting to lose faith in you guys. Why would you release a new synapse that doesnt support newer products? Why does the Nari work but not the Kraken? Why push your Mercury and Quartz stuff on us when you dont feel like supporting it? Maybe I should just though all my Razer stuff away since it seems like you guys dont care about your customers. Great business practice Razer
    Last edited by a moderator: Jun 13, 2019
  6. RooieBiet

    RooieBiet Member

    I emailed Razer a few months ago and they said that they would add support for the Kraken 7.1 V2 but there still isn't support. Now my headset Chroma isn't in sync with my other Razer stuff. :mad_:
    HipHopBlond likes this.
  7. Lusabit

    Lusabit Active Member

    They are completely overwhelmed with all those things. No plan, no working software developement, no experienced hardware designers, no CEO that cares or that knows howto !
    It's a fake of a premium company. They only have a nice color, and some fanboys, only a lot of cold air.
  8. kennethyha

    kennethyha Well-Known Member

    Well, I disagree with you regarding their CEO. Their CEO cares and really listened to feedback. He brought back paid to play (although not as good as previous one but he added more ways to earn silver), released Razer Monitor (although it is a bit too expensive) and replied to tweets on Twitter (although mostly streamers and popular person) despite of death threats(I dunno which irrational person did that). Please bear in mind that Razer is the only company that provides many freebies to gamers compare to others (although it is a bit hard to earn). So we need to be thankful that we have him.

    You see, the problem actually relies on the software development team, especially Razer Synapse 3 ones, you should blame them, not the CEO, the CEO has a lot of things to care about and he is currently busy handling stuffs (follow his twitter account)
    Last edited: Jun 25, 2019
    RooieBiet and ARMOR_152 like this.
  9. Lusabit

    Lusabit Active Member

    May be, you are right. I never got or read a feedback from him, on the serious problems Razer has, when it comes to software development.
    And there is also another fact, that is positive to Razer: they have a forum like this here. And meanwhile, they don't delete all those posts, negative to their company. I like that, and therefor I am still here.
    But what I don't like, and never will, is a situation, that expensive hardware comes out with design problem or with buggy drivers, within a frame of two years. Thats a NO GO !
    And also, e.G. , that expensive hardware, like blades, die because of battery problems, or Tartarus thumb keys break within month. Never got an official statement. There is no excuse, that some other compmpanies habe similar problems !
    No one is ever perfect, but I don't want to be cheated.
    0V3R_K1LL and RooieBiet like this.
  10. Herr_Wam

    Herr_Wam New Member

    Anyone who went for this decision is not thinking about customer but only about self comfort. Which is LAME MANAGEMENT.
    DRIFT_IT likes this.
  11. Jigovsky

    Jigovsky New Member

    Same sh*t, different day (with Kraken 7.1 v2). I have 5 RAZER devices. Only one is not supported by Synapse 3 - Kraken 7.1 v2. Shame RAZER.
  12. Herr_Wam

    Herr_Wam New Member

    Lol, they added support for Razer Kraken Tournament Edition but not for the v2... are they so different?
    DRIFT_IT likes this.
  13. Jenjar

    Jenjar Well-Known Member

    Kraken TE is the "revamped" version of the Kraken 7.1 V2. It was first released on Synapse 3, pretty sure it doesn't have Synapse 2 support.
  14. Rayzorf89

    Rayzorf89 New Member

    I'm still with "old" peripherials because if I buy something I need buy all to can configure my peripherials on that thing of Synapse 3.0 (eternal beta)

    So... I can't buy nothing new or I Will need two software with conflicts and many problems at Synapse 3. I can't understand why not support Synapse 2 the new peripherials.

    If the Synapse 3 is beta, do Synapse 2 compatible!!!
  15. MisiekM

    MisiekM New Member

    I have a razer kraken pro v2 and I have a question for razer. Since you have introduced chroma connect, can't you use that for adding all the devices from synapse 2? That way you could have rs2 doing the audio work and rs3 RGBing it up.
  16. iamplay

    iamplay New Member

    you need to make it default in synapse 3
  17. ZomgPonies

    ZomgPonies New Member

    Just bought Kraken 7.1 v2s thinking they would have chroma support in synapse. They do in Synapse 2, but that started freezing and crashing so I upgraded to Synapse 3, only to find out the damn headset isn't supported. For 250$, I was expecting better service and am strongly considering returning the product.
  18. ARMOR_152

    ARMOR_152 Well-Known Member

    They're 3 years old and end of lifed. Great headset though even if they're still on Synapse 2. They're only worth ~$90 new it looks like. All the current Synapse 3 supported items are here: https://www.razer.com/synapse-3
  19. EFHatesGirls

    EFHatesGirls New Member

    got myself a brand-new pc and now my kraken 7.1 v2 is completely denied by synapse 2 and they sound like utter shit
    thanks so much, razer, fuck you, burn in hell
  20. AvlasenkoVitaliy

    AvlasenkoVitaliy New Member

    Same issue with resetting default device after system restart. Does reinstalling fix it for you?
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