Razer Kraken 7.1 V2 update broken?

Discussion in 'Audio' started by DinoThunda, Jan 9, 2017.

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  1. Hi so I have the above listed wired usb headphones and I play FFXIV etc and before in synapse I was able to control the ingame audio by adjusting the volume bar in mixer up and down, and then I decided after awhile to update synapse etc and now I cant control them at all I have to use volume mixer and that is just a pain and annoying is there anyway to fix this or go back to a previous synapse version
     
  2. Jenjar

    Jenjar Well-Known Member

    As far as i know, There is no way to downgrade synapse. You could try to re-download synapse to see if it helps. Contact Razer Support as well. Just as a future note, Razer Insider is not a Support Forum.
     
    Razer|Jaisani_Choe likes this.
  3. Jaisani

    Jaisani Cat

    Hey @DinoThunda so sorry to hear this. Could you please try a fresh install of Razer Synapse. If the problem still persists please do contact our Support Team and they will be able to assist you with this. If you require any further assistance do feel free to contact me directly. :)

    To anyone facing similar issues, please try a fresh install of Razer Synapse and if the problem still persists please do contact our Support Team.

    I'll be locking this thread now. Just a friendly reminder, Razer Insider is not a support forum.
     
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