Razer Kraken 7.1 v2 | Razer Insider

Razer Kraken 7.1 v2

  • 21 January 2019
  • 4 replies
  • 1 view

Hello,

I would like to know how to fix the problem once for all. So at the beginning when my PC turns on i get a weird sound from my headset and i need to unplug them and plug them back in. Then my synapse 2.0 wont recognize them. I reinstalled windows 3 times by now in less then 3 months just because of this expensive headphones. I created 2 new accounts for razer just because of the headphones. Nothing helped nothing solved the problem i have all the latest updates both usb hubs, bios, windows, synapse and what do i know what more. I will cry at the day when i start my pc and i dont need to do anything about the headset and that i can use them for the money i paid them. Thanks.

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4 Replies

Userlevel 6
Hi there! What kind of weird sound is it having? When did the issue start?
Razer.RedPanda
Hi there! What kind of weird sound is it having? When did the issue start?

Its like a hight pitched tone and disorted, started after 1 year of use.
Userlevel 6
Thanks for the reply. Have you tried using a different PC to see if the same issue persists?
Yes it still persists its because synapse 2.0 i uninstalled it now everything works fine no more wierd stuff happening with my headset and ppl hear me better than ever, fix your software i wont use it agian no chance.